What I Learned from Yoga on Execution and Results

The yoga studio has been a place for me to relax my mind and loosen the tight muscles. After practising yoga for almost three years, I have mastered a few poses but still struggling with the more challenging ones. It has been an interesting journey. There are lessons from my… [More]

Is Accuracy or Timeliness More Important?

I attended a meeting where the focus of the discussion was on performance measurement for a financial reporting team. The objective was to determine one service result that the team would be measured on. As there is a schedule for the distribution of the monthly report, timeliness was top-of-mind. At… [More]

Breaking Down Silos

In planning a promotion campaign, a retailer needs to determine what products would be offered, their price points, campaign duration, special sales terms and conditions, and store locations. These are customer-facing tasks. There are many other tasks. The buyer needs to source products, negotiate price with suppliers, determine purchase quantities,… [More]

Best Ideas to Increase Your Competitive Advantage

Connie shares tips on how companies can increase their competitive advantage. 1. Build on the value proposition of your business 2. Know your competition and differentiate your offerings 3. Anticipate customer needs 4. Innovate 5. Optimize the cost structure 6. Drive operational efficiency 7. Build expertise in your employees  

The Toughest Challenge with Change Management

Connie explains that  there are two sides to change management: the technical side and the people side.The people side of change tends to present the most challenges when it comes to change management.

Why Compensation on Performance is a Problem

Connie shares some problems that can arise from compensating strictly on performance. 1.  Employees only focus on areas they are good at, and ignore those that need improvement 2.  Employees are unwilling to accept measurement on  work which they don’t have  control 3.  Employees will see this as a way… [More]

How Do You Grow, Nurture and Protect Knowledge

Connie shares 5 ways that organizations can protect their knowledge. 1. Document processes and know-how 2. Pay attention to cross-training employees 3. Find ways to use the knowledge so it is not forgotten 4. Provide continual development 5. Retain talent    

To maximize business results, call Connie at 604-790-1220 or email us today!