Services Overview | Strategy & Business Planning | Operational Improvement | Technology Alignment | Workshops & Speaking

Workshops & Speaking

Connie Siu delivers workshops, seminars and keynotes that are tailored to meet the needs of the audience.

Topics:

For best results, customize the seminar to achieve specific goals for a team. Call 604-790-1220 or contact us to find out more.

The Power of Metrics

“What gets measured, gets improved.” This is true only when you measure the right things with the right metrics. This is also true only if you have somebody objective to do it. If you are measuring the wrong things, making it better will do little or no good. To measure what matters, you need to understand the business objectives and the critical success factors. To achieve and maintain solid performance, you need to measure the right things. You will learn how to:

  • Critique and get rid of ineffective measures that waste time and effort
  • Develop metrics that support business strategy
  • Create proper metrics to drive dramatic results
  • Balance the needs of customer and business
  • Leverage metrics to proactively correct problems before it is too late

The Achilles Heel of Strategy Implementation

Strategy development is a task most businesses have no problem with. Many organizations found that successful implementation is a challenge and sustainable results are problematic. You need strong leadership to move employees along in understanding the company's vision and how their work would facilitate success. You will learn:

  • Myths about strategy and planning
  • How to develop concrete plans for implementation
  • How to engage and motivate employees
  • Effective change management

Best Practices for An Effective Organization

Effective execution is about doing the right things right. A coherent organization requires succinct coordination across all areas of a business, including its business partners. The traditional functional organization tends to create silos. You will learn:

  • Causes for common operational challenges
  • Pressures for change
  • Best practices for a robust operation
  • Strategy for ongoing reinforcement

Why Process Matters: Turbo-charge Business Processes for Results

Workarounds are quick fixes that solve your burning problem today but once entrenched, become the insidious plague in your organization. To maximize the effectiveness of your business, you need to align process, technology and people. You will learn how to:

  • Remove failure work
  • Improve external and internal customer satisfaction
  • Build collaboration across business units
  • Accelerate product/service delivery velocity
  • Sustain high performance
  • Enhance agility for growth