eBooks for Download

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Doing More with Less through Operational Excellence:
Insight and Ideas on Driving Efficiency

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Inefficiency affects business results. Often, we tend to treat symptoms rather than causes. If your business experiences problems such as frazzled employees, communication breakdown, broken processes, and under-utilized assets, this booklet is for you. It comprises a collection of articles, blog posts, and podcast transcripts based on the author’s observations and experience. It will give you ideas on how to enhance operational excellence.

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Downloadable eBook: $4.99

or

Hard copy: $8 plus $3 for shipping and handling (shipping within 48 hours).
If you would like to order multiple copies, please contact us.





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Enhance Performance through Process Improvement:
How to Create Process Maps and Reveal Process Deficiencies

A sound strategy does not guarantee results. Results are delivered by how you execute the intricate network of activities within the organization and ways you integrate your activities with business partners. This booklet outlines why process is important to business performance. You learn how to create process maps to capture your service delivery approach and to assess your execution effectiveness.

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Downloadable eBook: $4.99

or

Hard copy: $8 plus $3 for shipping and handling (shipping within 48 hours)
If you would like to order multiple copies, please contact us.




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