The ABCs of Operational Excellence

Running a business effectively has many advantages. You serve the customers well, keep a healthy bottom-line, and foster positive morale in the organization. Companies that are successful in weathering the ups and downs in the competitive marketplace practise the ABCs of operational excellence, which are alignment, balance and collaboration. Alignment… [More]

The Pros of Cons of a Gatekeeper

A gatekeeper controls access. He has the duty to scrutinize every request for access and the authority to refuse entry. In business, a gatekeeper can be used to monitor the quality of work, validate requests, or streamline work. There are pros and cons to having a gatekeeper. Pros Consistency—the gatekeeper… [More]

Is Technology a Silver Bullet?

Deficient technology has been blamed time and again that it is a main culprit for poor performance.  Many companies rush to invest in popular solutions hoping for a silver bullet to their problem. A financial service company invested in a customer relationship management (CRM) application. Its goals included capturing all… [More]

Solutions that Won’t Make the Grade

The effectiveness of a solution hinges on how well it addresses the issue and the improvement effected. Some solutions are quick to implement; others require significant effort and capital. All too often, lacklustre results raise questions about why they were considered in the first place. Here are several examples of… [More]

How to Tackle Inefficiency with a Big Picture View

A bottleneck is a juncture where things could not move through due to constraints. These constraints include inadequate resource to handle the volume, errors that result in rework, delays caused by problems with specific tasks. A bottleneck is the result of an inefficient practice. Persistent inefficiency slows down the workflow… [More]

How to Power Up Productivity

Productivity is not just about speed. It encompasses the quality of the results delivered. In order to power up productivity in your business, there are two things you need to work on. 1.       Focus Every year, the business plan calls for a number of initiatives to be undertaken. These initiatives… [More]

3 Ways to Boost Morale through Operational Excellence

Happy employees are productive workers. They are excited about the work and take pride in what they do. The gratifying feeling displayed generates this burst of energy that enlightens colleagues around them. The positive morale is a productivity booster. On the other hand, unhappy employees spread negative energy. They complain… [More]

Disciplined Means to Exceptional Ends

Entering the start and end points in Google Maps and it returns the suggested routes to get to the destination. Upon reviewing the distance and the estimated driving time of each route, you select the route that you prefer. Your choice could be influenced by errands that you might want… [More]

3 Ways to Foster a Collaborative Culture

Work silos are a big productivity damper. They lead to unintended rework and delays. Companies are fairly good in forming a cross-functional team for projects. When it comes to day-to-day operations, collaboration tends to fall by the wayside. There is no debate that collective problem solving creates a better solution…. [More]

To maximize business results, call Connie at 604-790-1220 or email us today!