Articles

3 Key Elements of a Digital Mindset

Automation has boosted productivity and saved companies millions. Digitization goes beyond mechanizing work. It encompasses a revolutionary approach to tackle all aspects of a business. Let’s look at the monthly invoice issued by a utility company. There are three areas where the company has successfully deployed digitization. They include: The… [More]

The Resolute to Succeed

Hitting a hole in one was such an ego booster to a beginner golfer. I was thrilled when that happened half way through a 9-hole golf course. That summer, I thought I would only get better at this challenging sport. That was ten years ago. For the past few years,… [More]

The Stewardship of Process Excellence

Business processes are the backbones to the engine that runs a company. Their effectiveness has a direct impact on the top-line and the bottom-line. As important as it is, not many companies have dedicated resources to ensure that processes are performing optimally. There are two key reasons why process ownership… [More]

A Framework for ROI Validation

Companies spend millions each year to invest in initiatives to enhance their business. They are diligent in the preparation of a business case to justify the need. A committee reviews the business case before the requested fund is granted. Upon implementation, there is little effort spent on monitoring how the… [More]

The 5 Myths of Operational Efficiency

An efficient operation is a competitive advantage. While it is an common goal, companies might not benefit from it when the focus doesn’t align with the intent leading to compromised results. There are 5 myths about operational efficiency. 1. Low cost is good for the bottom-line Keeping cost down is… [More]

The ABCs of Operational Excellence

Running a business effectively has many advantages. You serve the customers well, keep a healthy bottom-line, and foster positive morale in the organization. Companies that are successful in weathering the ups and downs in the competitive marketplace practise the ABCs of operational excellence, which are alignment, balance and collaboration. Alignment… [More]

Is Technology a Silver Bullet?

Deficient technology has been blamed time and again that it is a main culprit for poor performance.  Many companies rush to invest in popular solutions hoping for a silver bullet to their problem. A financial service company invested in a customer relationship management (CRM) application. Its goals included capturing all… [More]

Is Your Business Ready to be ‘Always On?’

The rapid adoption of mobile technology has triggered a customer driven transformation. As customers expect timely responses, businesses need to examine and revamp their operating model. For many businesses, this means lights need to be ‘always on’ in order to support the on-demand needs of their external customers as well… [More]

5 Ways the Internet of Things Impacts Your Business

The Internet is taking another revolutionary leap. The latest rave on the Internet of Things is about leveraging the interconnection of smart devices for information sharing and automation. The smart devices could be a computer, smartphone, or a sophisticated device fitted with a monitoring sensor. For the user of the… [More]

Disciplined Means to Exceptional Ends

Entering the start and end points in Google Maps and it returns the suggested routes to get to the destination. Upon reviewing the distance and the estimated driving time of each route, you select the route that you prefer. Your choice could be influenced by errands that you might want… [More]

To maximize business results, call Connie at 604-790-1220 or email us today!