‘You are NOT special’ Commencement Speech

The commencement speech delivered to the 2012 Wellesley High School graduates was anything but special. Instead of platitudes about achievements, English teacher David McCullough Jr. offered doses of reality in his speech, which has garnered praise and criticism. A few excerpts that resonated with me: By definition, there can only… [More]

Guide on Metrics

How effective are your metrics in steering your business success? Review the questions in the table and determine what changes are necessary to leverage metrics to drive high performance. Question Consideration 1.How many metrics do you look at? Fact:It takes time and effort to collect data, compile the information and… [More]

The Business Of Manufacturing Time

Relaxing in the plush leather seat on the London Air Services’ Challenger jet, I was ready to fly to anywhere in the world. The spacious cabin and the luxurious setting offer travellers privacy, comfort, and an impeccable flying experience. There is ample workspace, internet access, in-flight phones, and even a… [More]

Strategy For The Unknowns

The elections in France and Greece have stirred unsettling reactions and debates across Europe and internationally. It wasn’t long ago that the German Chancellor and the outgoing French President, worked with determination and commitment, reached a fiscal pact for Europe’s debt crisis. Would the austerity measures be modified? No one… [More]

Ten Questions on Metrics Effectiveness

Successful businesses must deploy resources to build the capabilities most needed to serve the customers well. The best practical way is to measure results that the business aims to achieve. This involves clearly defining the outcomes implied in the business strategy. Therefore, performance metrics must measure the right things. Answer… [More]

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